SHIPPING, ORDER AND DELIVERY INFORMATION

• Cloberup offers international/worldwide shipping on all apparel and sneakers. The international shipping is calculated as per the country the order is being placed from and an estimated amount is shown while checking out.
• As soon you place your order with Cloberup you will receive a confirmation text/email. Orders are typically dispatched from our warehouse in Surat, India or our seller partners within 7-12 days of placing the order in case of domestic orders. Cloberup tries to ensure that international orders reach you in the same stipulated time, however, does not guarantee as such.
• As soon as your order has been dispatched, you will receive a text/email with a tracking number which you can use to track your order on the website of the relevant courier company.
• The customer must provide full and valid address and contact details. Cloberup can't and won't be held responsible for the loss of shipment due to incorrect address details.
• All deliveries will be attempted 2 times, in case of the customer's inability to receive the package the first time. The order is returned to Cloberup if the order isn't received by the customer on the 2nd time and additional fees would be charged for further shipping attempts. Please email us at helpcloberup@gmail.com
• Any delay and/or extension in delivery time caused by the courier company carrying your package is their responsibility. Cloberup will attempt to fast track the delivery in case of delays, however, won't and can't be held liable for such after we've dispatched the item from our end.
• In instances of receival of a damaged-in-transit package, please write us a mail at helpcloberup@gmail.com. Cloberup support team will work with you to give you a solution to the issue.

INTERNATIONAL CUSTOMS & TAXES

Since customs and duties collection differs in every country, they cannot be predicted- hence any additional duties or taxes charged by the government and thereby the courier company is deemed to be the buyer's responsibility.